Privacy PolicyLast updated: November 27, 2025 VitaRed operates this store and website, including all data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). VitaRed is powe

Last updated: November 27, 2025


VitaRed operates this store and website, including all data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). VitaRed is powered by Shopify, which enables us to provide these Services.


This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.


Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

 

 

 

Personal Information We Collect or Process

 


When we use the term “personal information,” we mean any data that identifies you or could reasonably be linked to you. Personal information does not include anonymized or de-identified data.


Depending on how you interact with the Services, where you live, and applicable laws, we may collect or process the following categories of personal information:

 

  • Contact details including name, billing address, shipping address, phone number, and email address

  • Financial information including credit card details, debit card details, payment data, transaction information, and payment confirmations

  • Account information including username, password, preferences, and settings

  • Transaction information including products viewed, added to cart, purchased, returned, exchanged, or canceled

  • Communications with us including customer support inquiries and feedback

  • Device information including IP address, browser type, device identifiers, and network information

  • Usage information including how and when you interact with the Services

 

 

 

 

Sources of Personal Information

 


We may collect personal information from:

 

  • Directly from you, when you create an account, place an order, contact us, or otherwise provide information

  • Automatically, through cookies and similar technologies when you use our website or Services

  • Service providers, who collect or process information on our behalf

  • Business partners or other third parties

 

 

 

 

How We Use Your Personal Information

 


We may use your personal information for the following purposes:


 

Providing and improving Services

 


To process payments, fulfill orders, manage accounts, arrange shipping, handle returns, and personalize your shopping experience.


 

Marketing and advertising

 


To send promotional communications via email, SMS, or other channels, and to show relevant advertisements based on your activity.


 

Security and fraud prevention

 


To protect accounts, detect fraud, and ensure secure transactions.


 

Customer support and communications

 


To respond to inquiries, provide assistance, and maintain our relationship with you.


 

Legal compliance

 


To comply with applicable laws, respond to legal requests, and enforce our Terms of Service.

 

 

 

How We Share Personal Information

 


We may disclose your personal information in certain circumstances, including:

 

  • With Shopify and service providers that help operate our business (payments, IT, analytics, shipping, etc.)

  • With marketing partners to provide advertising services

  • When you request or consent to sharing information

  • Within our business group or affiliates

  • In connection with business transactions such as mergers or insolvency proceedings

  • To comply with legal obligations or protect our rights and users

 

 

 

 

Relationship with Shopify

 


Our Services are hosted by Shopify. Shopify collects and processes personal information related to your access and use of the Services to provide and improve them.


Information you submit may be transferred to Shopify and third parties located in other countries. Shopify may also use data from interactions across its platform to support advanced features.


For more information, see Shopify’s Consumer Privacy Policy at:

https://privacy.shopify.com

 

 

 

Third-Party Websites and Links

 


Our Services may contain links to third-party websites not controlled by us. We are not responsible for the privacy practices or content of those sites. Information shared on public platforms may be visible to others without restrictions.

 

 

 

Children’s Data

 


Our Services are not intended for minors. We do not knowingly collect personal information from children under applicable law. If you believe a child has provided personal information, please contact us to request deletion.

 

 

 

Security and Data Retention

 


No security measure is completely foolproof. We cannot guarantee absolute security of transmitted information.


We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

 

 

 

Your Rights and Choices

 


Depending on your location, you may have rights such as:

 

  • Right to access your personal information

  • Right to request deletion

  • Right to correct inaccurate information

  • Right to data portability

  • Right to object to targeted advertising or data sharing

  • Right to opt out of marketing communications

 


You can unsubscribe from promotional emails at any time using the link in our emails.


For more information about Shopify’s handling of data, visit:

https://privacy.shopify.com


We may need to verify your identity before processing requests.

 

 

 

Complaints

 


If you have concerns about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

 

 

 

International Transfers

 


Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we use recognized safeguards such as Standard Contractual Clauses.

 

 

 

Changes to This Privacy Policy

 


We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised “Last updated” date.

 

 

 

Contact

 


If you have any questions about this Privacy Policy or our privacy practices, please contact us at:


VitaRed

Amelandlaan 28

5628 KA Eindhoven

Netherlands


📧 info@norgevo.com